Privacy Policy
What information is, or maybe, collected from you?
As part of the registration process on the site, GAJAMATOL may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
How do we collect the Information?
GAJAMATOL will collect personally identifiable information about you only as part of a voluntary registration process, online survey or any combination thereof. The site may contain links to other websites. GAJAMATOL is not responsible for the privacy practices of such websites which it does not own, manage, or control.
How is the information used?
GAJAMATOL will use your personal information to provide personalized features to you on the site and to provide promotional offers to you through the site and other channels. GAJAMATOL will use this information to preserve transaction history as governed by existing law or policy. GAJAMATOL may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
With whom your information will be shared?
GAJAMATOL will not use your financial information for any purpose other than to complete a transaction with you. GAJAMATOL does not rent, sell, or share your personal information and will not disclose any of your personally identifiable information to third parties. In addition, GAJAMATOL may use this information for promotional offers, to help investigate, prevent, or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims.
Cancellation & Return Policy
Delivery
As this product has a short shelf life and to ensure freshness, all products are prepared upon receiving your order. Delivery is through local couriers. Although we try to keep the courier charges as low as possible, Delivery charges will apply. Delivery is between 1-7 days after your order. Weekend delivery is subject to the courier's terms of service. Currently, we are only delivering to Mumbai. We plan to add more locations soon.
Cancellation
Order once placed can be cancelled within 1 day of placing the order. As we prepare the ladoos on receiving your order, it would be difficult to cancel the order. If the order is cancelled before a day of placing the order, the amount will be refunded to your account depending on the method of payment and the bank rules and regulations. Minor administrative charges may be deducted. Please mail ladoo@gajamatol.com to cancel the order. Please specify details like order number, name, and date of order.
Return Policy
We pride ourselves on the quality of our product. We will try not to give you any reason to complain so, that you will be forced to return the product. But for any reason, you do feel the need to return the product, drop us a mail or contact us with the details and reason for Return. We will contact you to discuss the same.